Power Sellers Unite

luxxlounge · Joined: 31 Dec 2006 Posts: 30

Has anyone ever had funds from your daily batches held by Linkpoint merchant secruity? i have had a large increase in my daily batch, usually my batches are $500-$600.00 per day, once a week about $2500.00 per day, I had a $8000.00 batch last week, that went through, but the next day I had one for $600.00 and that is when they started holding my funds. How long do you think they will hold these funds? You cannot talk directly with thier secureity dept, someone please help me.

FormPay · Joined: 12 Mar 2007 Posts: 18

Linkpoint isn't the one holding your funds, First data/Card Service is. Have you called them yet or have you been contacted by First Data? They are known for doing this alot but as long as everything your doing is legitimate then they should release your funds shortly. But make sure you call firstdata because you may need to fax invoices in but they WILL NOT call you to tell you this. they wait for you to call them (My sister just recently quit her job at first data and informed me of alot of there shady money making schemes)

Good luck, hope it all works out for you.

luxxlounge · Joined: 31 Dec 2006 Posts: 30

Thank you so very much, they finally got back to me today, and they told me to fax invoices in to them, I dont understand why they need this. Cant they see my invoices in thier system? Its crazy. If you can provide a contact number from them for me that would be great. Thank you.

FormPay · Joined: 12 Mar 2007 Posts: 18

call 1-800-456-5989 and tell them you need to speak to the "Risk Department". Then let them know who you are.

What they are going to do with the invoices is call your clients up and ask them about your company if they really ordered the product, if so did they receive it, are they satisfied etc. Although this is a big pain and can get annoying (to your customers) they usually only do this once.

Once they have contacted every one on the list and are satisfied they will release the funds.

luxxlounge · Joined: 31 Dec 2006 Posts: 30

Oh I see, these are such new transactions, some of them I have not shipped merch for, but i will be this coming week. What happens if they have not gotten thier merch yet? But they all did place orders with me.

luxxlounge · Joined: 31 Dec 2006 Posts: 30

Thank you so much for all of your help, does your company Leaders do this, I am trying to sign up with a leaders company now, they work with authorize.net who else do they work with?

FormPay · Joined: 12 Mar 2007 Posts: 18

Hello,
We handle this differently. Although each situation is case-by-case, we generally do not call any clients unless it is needed.

We use authorize.net as our payment gateway which is very similar to the linkpoint gateway. We also work with all major credit card terminal manufactures and we are an ISO/MSP of JP Morgan chase bank. If you would like, i can offer you a discounted rate special we are going to have to the 4th of july but i can pm you the details about it and you can sign up for it early.

EleganzaJewels · Joined: 20 Jul 2006 Posts: 519

Hate to say it, luxx, but any and every company you will check out will want invoices eventually, with what you sell. Once you can provide proof that the designer handbags are authentic, they should release all funds. Frustrating, I'm sure :-(

www.luxxlounge.com

luxxlounge · Joined: 31 Dec 2006 Posts: 30

Can you have both linkpoint and authorize.net merchant accounts? And how does your credit score have to look like?

FormPay · Joined: 12 Mar 2007 Posts: 18

Yes, a lot of bigger company have a backup incase of technical problems. Credit score really does not matter unless you have filed for bankruptcy.

EleganzaJewels · Joined: 20 Jul 2006 Posts: 519

They want the invoices showing what you paid for the handbags, I would bet, not invoices to your customers...?

FormPay · Joined: 12 Mar 2007 Posts: 18

That is more paypal area asking for you invoices for your products. They do this because they already have the customers information since the customer paid via paypal.