Power Sellers Unite

LordBevan · Joined: 04 Apr 2007 Posts: 214

Hi,
Will appreciate some simple answers:
1)Does buyers have to sign up in order to pay? Or is there some virtual Paypal terminal where buyers can pay direct with their credit card?

2)Does GC protect any sort of protection for buyers and sellers? Or is it just a middle man with no involvement.

ASLANstore · Joined: 20 Apr 2006 Posts: 704 Location: MidWest

I dont know the answer to #2 definitively, and the second part of your question for #1 doesnt seem to fit, so not sure how to answer it... but I can answer:

Google Checkout DOES require buyers to sign up in order to make a payment

Marty

nopaypal · Joined: 23 Feb 2006 Posts: 2008

thanks fer that info, marty, i wasnt sure myself...
:D

as fer protection, the buyer's CC provides it...just like in the store.
:wink:

Lightingguy · Joined: 05 Mar 2007 Posts: 145

Yes Google Checkout has a seller protection policy.
https://checkout.google.com/support/sell/bin/answer.py?answer=42863&hl=en_US&ctx=sibling

What's the Payment Guarantee Policy?

The Payment Guarantee Policy is an unique benefit under the Chargeback Resolution Policy that offers you even more protection from unwarranted chargebacks. Here's how it works:

For all eligible transactions, we'll completely reimburse you for any chargebacks resulting from claims of unauthorized purchases and non-receipt of goods. To qualify for this additional protection, you must meet the following criteria:

You shipped the order to the buyer's shipping address (as specified in the Google Checkout Merchant Center or the Google Checkout API call) according to the shipping method and timeframe agreed upon when the order was placed.
You provide a tracking number or other proof of shipping for transactions less than US$250.
You provide proof of delivery with the buyer's signature for transactions greater then US$250.
You receive a request from Google for supporting documentation and provide this information within ten business days.
You're currently displaying a clear return policy on your website. (Learn more)
The disputed order doesn't involve intangible goods.
At a minimum, Google will reimburse you for eligible chargebacks up to $10,000 per year. If your gross Google Checkout sales exceed $1 million per year, we'll protect you for 1% of those sales. For example, if your Google Checkout sales are $2 million, we'll protect you for up to $20,000.

Our policy covers:
All sales of tangible goods that meet our content policies.
Chargebacks resulting from claims of unauthorized purchases and non-receipt of items.
Our policy doesn't cover:
Intangible goods, such as services and digital content.
Chargebacks resulting from claims of defective merchandise or 'items not as described.'
As with any transaction processing service, you assume some level of chargeback risk when you sell through Google Checkout. However, when combined with your good selling practices, Google's policies and commitment to your security can help reduce your overall risk.