| :: |
| Author |
Message |
jdscomics
Joined: 03 Jan 2006
Posts: 13
|
| Posted: Thu Apr 17, 2008 11:04 am Post subject: Account on hold and.... |
|
|
Morning
for almost a week now I've been emailing BV trying to tell them I cant update my CC, if there is no link
I go to profile and theres no link to update just says not on file
I know its been awhile since I listed anything there but this is ridiculous
am I missing something where the heck do you update your card now?
I've updated my CC before in past and it was if I remember correctly , in the view profile at the bottom
thanks
Dori |
|
| Back to top |
|
elliemay
Joined: 26 Jul 2007
Posts: 1259
|
| Posted: Thu Apr 17, 2008 11:56 am Post subject: Re: Account on hold and.... |
|
|
Hi Dori,
Go to "my bidville"
Then "View/Edit My personal information"
at the bottom there is a place to click to update your credit card.
Good Luck! |
|
| Back to top |
|
jdscomics
Joined: 03 Jan 2006
Posts: 13
|
| Posted: Thu Apr 17, 2008 12:10 pm Post subject: Re: Account on hold and.... |
|
|
hi thanks I already did that there is no link just this :
Credit Card Not on file
Expiration Not on file
thats why i've been emailing BV theres no link to update
I keep emailing that the link in my profile to update is gone
it should be the add cc at the bottom but it isnt just what is written above
Dori |
|
| Back to top |
|
elliemay
Joined: 26 Jul 2007
Posts: 1259
|
| Posted: Thu Apr 17, 2008 12:29 pm Post subject: Re: Account on hold and.... |
|
|
Wow, that's messed up. I don't think you will hear from customer service anytime soon. They seem to have taken an eternal coffee break. I've been waiting to hear back since last month on a billing issue. You might want to give ubid a call 1-800-317-7995
They were able to help out a couple of times when things came up. |
|
| Back to top |
|
jdscomics
Joined: 03 Jan 2006
Posts: 13
|
| Posted: Thu Apr 17, 2008 12:53 pm Post subject: Re: Account on hold and.... |
|
|
Yup already tried that twice this week calling that ubid # they told me I have to email CS at BV
why I have to update my cc is beyond me it doesnt expire until 2010
and there is $ on it I updated it last yr no problem so this is bizzare
guess BV is still the same old no where to be found site / cs
thanks anyways
Dori |
|
| Back to top |
|
viewit
Joined: 26 Jun 2005
Posts: 252
|
| Posted: Thu Apr 17, 2008 3:35 pm Post subject: Re: Account on hold and.... |
|
|
| Hopefully the coming new owners :?: will fix most wrongs. It surely cant be owned by ubid much longer, as they do nothing for that site. |
|
| Back to top |
|
jdscomics
Joined: 03 Jan 2006
Posts: 13
|
| Posted: Thu Apr 17, 2008 9:01 pm Post subject: Re: Account on hold and.... |
|
|
I Give up ,
BV just emailed again telling me all about adding CC or i will be suspended in 3 days what a bunch of yahoos
I just sent yet another email back " yeah like it will really be read"
Re: my last email to ghost town if this cant get straightened out I guess im suspended I've had it with them aaahhhh :evil:
I have emailed a few times now I CAN NOT update credit card THERE is NO link in the view/update profile - there is NOWHERE for me to put it in
all thats at the bottom there is this ->
Credit Card :Not on file
Expiration:Not on file
NO links , where is customer service ? I used to be able to call BV
I tried calling Ubid # and they said to email CS all I keep getting is automated emails saying to add Credit card I KNOW THAT I CANT WITH NO LINK !!!!!
Dori |
|
| Back to top |
|
| |
