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Anyway to Contact Live Help at Google via Phone?
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resale



Joined: 10 Aug 2008
Posts: 245

Posted: Sun Dec 13, 2009 2:59 pm    Post subject: Anyway to Contact Live Help at Google via Phone?  

Is there anyway to contact a tech at igoogle via phone? My checkout is screwed up and I really need to talk to a live person.

Any chance this is possible? If you have a phone # could you PM me?

I'd really appreciate it -
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goldenlady



Joined: 09 Sep 2009
Posts: 406

Posted: Sun Dec 13, 2009 3:12 pm    Post subject:  

Here is the link to take you to their webform:

http://checkout.google.com/support/sell/bin/request.py

I don't know how new this info is but you can give it a try:

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
phone: (650) 253-0000
fax: (650) 253-0001
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resale



Joined: 10 Aug 2008
Posts: 245

Posted: Sun Dec 13, 2009 3:52 pm    Post subject: Re: Anyway to Contact Live Help at Google via Phone?  

Thanks - I'm not having any luck in the forums - it's a ghost town. The phone # says to go to the website which tells you to submit an e-mail and will take several hours for a response. I want to resolve this issue now - not hours or days from now.

I'm totally frustrated....
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strikingedeals



Joined: 22 Aug 2009
Posts: 98

Posted: Sun Dec 13, 2009 6:55 pm    Post subject: Re: Anyway to Contact Live Help at Google via Phone?  

The usual support email for GCO is checkout-support@google.com.

I think dedicated phone support don't exist yet for GCO.


http://strikingedeals.ecrater.com/

http://www.bonanzle.com/booths/Strikingedeals
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goldenlady



Joined: 09 Sep 2009
Posts: 406

Posted: Sun Dec 13, 2009 8:02 pm    Post subject:  

You might have better luch trying to call the number tomorrow during normal business hours.

You have to go through a menu but mess with it til you get a live person. This could mean pressing 0 (zero) to get around the system to a live person.
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