elgato
Joined: 24 Feb 2005
Posts: 16905
Location: Texas
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| Posted: Tue Dec 22, 2009 2:53 am Post subject: PayPal reserves, holds : policy changes explained |
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We’ve heard from a number of sellers recently that PayPal seem to be stepping up the number of rolling reserves and 21 day holds they’re putting on accounts at the moment. There’s been some conflicting information going about – not least from PayPal support staff – so we asked PayPal to clarify exactly what’s going on. Here’s what they told us.
(If you’re unclear about the difference between holds and reserves, then this post has more details.)
Firstly, PayPal will never place reserves on every seller’s account. Some support staff seem to have made comments like “it’s not just you, it’s everybody”. Obviously that gives the impression that reserves are coming to all accounts, but PayPal have categorically denied it. Just because their T&Cs allow for hold on any account does not mean that holds will be applied to every account: they will not.
Reserves are for “the accounts that seem to be statistically the most dangerous”
There are a number of criteria which influence whether a reserve will be applied to your account. These include (but are not limited to):
more.. link to news article |
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