elgato
Joined: 24 Feb 2005
Posts: 17237
Location: Texas
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| Posted: Fri Mar 12, 2010 11:39 am Post subject: eBay.com expands automatic UIDs for all sellers |
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eBay.com has announced that automated unpaid item disputes will be available to all sellers by the end of this month. Sellers will be able to opt in to automatically open an unpaid item case if they have not received payment after a specified amount of time: the Unpaid Item Assistant will automatically close the case four days after opening if the buyer has not paid with PayPal or another electronic method through the eBay site. On closing the case, FVFs are automatically refunded, and the buyer can no longer pay or leave feedback.
If sellers opt in to Unpaid Item Assistant, they will be able to override it for individual transactions, so if a buyer has stated that they’re still shopping or will be sending a cheque next week, the reminder can be turned off. If you often have people paying by cheque, or buying multiple items over a number of days, a better idea might be to set a reasonably generous time before the Unpaid Item Assistant kicks in, otherwise overriding it will become as onerous as dealing with unpaid items is at the moment.
more.. link to news article |
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