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PayPal withdrew our money, but we don't have an account
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elgato



Joined: 24 Feb 2005
Posts: 16923
Location: Texas

Posted: Wed Apr 28, 2010 11:00 am    Post subject: PayPal withdrew our money, but we don't have an account  

PayPal has withdrawn £132.50 from my wife's Alliance & Leicester bank account. She doesn't have a PayPal account. We are having problems convincing them both that there is a problem. Alliance & Leicester said she had to sort this out with PayPal but PayPal wanted confirmation of the transaction from A&L. A&L took two attempts to write a letter showing the correct amount. She sent this on to PayPal which said it could not find any trace of her. This is not surprising as she doesn't have a PayPal account. BH, Longfield, Kent

Alliance & Leicester misunderstood her initial inquiry and assumed she was disputing a transaction she had made. It refunded £132.50 to her account while it investigated her real problem.

PayPal also investigated and accepts that your wife had not authorised the payment. This is unlikely to be fraud but no one can see where the error occurred. PayPal refunded the payment to her bank account, at which point A&L took back the refund it had made. A few days later the money again disappeared. A&L has put it back again as a goodwill gesture and promises it will stay there.

more.. link to news article
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PatchDog



Joined: 28 Feb 2007
Posts: 3726

Posted: Wed Apr 28, 2010 11:27 am    Post subject:  

Paypal has been taken over by computers and people who have even less common sense and reasoning skills than a computer has.
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mojavelyn



Joined: 25 Feb 2005
Posts: 8047
Location: Mojave Desert CA 120 miles from civilization

Posted: Wed Apr 28, 2010 2:06 pm    Post subject:  

Thats not much since a computer doesn't have common sense or reasoning skills. A computer can only do what it is told to do by the programs it runs. It has no sense of self or awarness of self. It truly is not a thinking entity. However, our dependence on these machines have retarded our own computing efficiency... There will never be a machine better then the human brain. But as with any muscle, the brain must be kept stimulated and exercised.
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