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elgato
Joined: 24 Feb 2005
Posts: 16923
Location: Texas
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| Posted: Tue Aug 03, 2010 8:31 pm Post subject: PayPal Mulls Expanded Seller Protection for a Price |
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PayPal is conducting a survey to determine how much sellers would be willing to pay for a new seller protection program. PayPal exposed survey respondents to five variations of the program and asked a series of questions after each.
One plan offered expanded seller protection, covering chargebacks and Item Not Received claims, and might cost sellers between .5% - 2% of the transaction value.
Another plan would give sellers credits every time one of their customers used PayPal that the seller could use towards reversing chargebacks or claims with no documentation. Another plan would allow sellers to choose which transaction to cover.
A fourth plan would offer Shipping Protection when using a PayPal Shipping Partner website to ship an item, while a fifth plan would offer Fraud Protection.
The five plans as outlined in the survey follow below:
more.. link to news article |
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Patty00
Joined: 13 Dec 2005
Posts: 1012
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| Posted: Wed Aug 04, 2010 9:10 pm Post subject: |
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| So now Paypal wants to get paid to read a delivery confirmation slip and side with buyer or seller fairly? You can buy protection that's cheaper and better from the mafia ;-) |
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schicksales
Joined: 03 Dec 2008
Posts: 24
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| Posted: Thu Aug 05, 2010 9:04 am Post subject: |
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Got a REALLY bad feeling about this...all I can see ebay doing is - deny, deny, deny - pointing to some wording in the Paypal user agreement..
I see many "newer" sellers doing this until their first denial, and with the constant influx of sellers on ebay, they should do quite well with it.
It's called "playing the numbers".
PattyZeroZero uses the word "fairly" above and we all know what ebay's "fair" means.... |
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elpereles
Joined: 15 Dec 2006
Posts: 1398
Location: Puerto Rico
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| Posted: Thu Aug 05, 2010 11:01 am Post subject: Re: PayPal Mulls Expanded Seller Protection for a Price |
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Waooo! It was 1rst the Insurance and now this. Another PP great idea. :roll:
And the "Alternatives" to PP, where are they? Just sitting and looking the show to copy-paste any fee created by PP. :wink: |
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bobarizona
Joined: 13 Feb 2008
Posts: 119
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| Posted: Sun Aug 08, 2010 1:22 pm Post subject: |
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Nothing is really much expanded protection here.
They already offer some charge-back protection for fraud. SNAD Charge-backs will not be protected under this and currently.
Item not received is already protected provided there is online proof of some kind of delivery. The only thing I see expanded is instead of proof of delivery, they want proof of shipping
What this translates to is a price increase for about the same service. In other words in order to keep your current protection, you pay more.
If they want to offer something more that sellers would pay for paypal should offer total charge-back protection and SNAD protection along with honoring proof of shipping.
If the extra service above was offered at a reasonable price, I would drop accepting Credit Cards & go with paypal only.
If paypal goes along with the article strategy. Credit Cards would cost less to accept with the same or better protection. Actually right now credit cards are safer for the seller because at least he can fight charge-backs where as paypal never does for SNAD & just processes the paperwork to screw the seller.
BUT as we know typical of feebay mentality they will most likely call it a "Expanded Seller Protection" to increase their charges. As big as paypal has got they feel they can get away with it to manipulate & screw sellers just like feebay |
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