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elliemay
Joined: 26 Jul 2007
Posts: 1259
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| Posted: Sat Oct 16, 2010 6:47 pm Post subject: Partial Refunds are causing Disputes to be opened by Ebay! |
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If you decide to refund your buyer for overpayment in shipping it could cause you problems!!!
Ebay is opening disputes against the seller when sellers make a partial refund.
I have always made partial refunds when buyers didn't wait for a combined shipping invoice and paid too much shipping. I guess I won't be doing that anymore.
There is an article about it at Auctionbytes...
http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/comments/2010/10/1287256233.html
This is totally insane!! |
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watnext
Joined: 13 Sep 2008
Posts: 954
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| Posted: Sat Oct 16, 2010 7:15 pm Post subject: |
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Maybe if you just use the Paypal "Send Money" option to refund to buyers account?
Obviously another glitch that only hurts honest sellers! |
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elliemay
Joined: 26 Jul 2007
Posts: 1259
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| Posted: Sat Oct 16, 2010 10:34 pm Post subject: Re: Partial Refunds are causing Disputes to be opened by Eba |
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I'm curious as to why this was moved to "web payment services"???
It's not a web payment issue. The disputes are filed by Ebay on the sellers.
It's an EBAY issue.
This is something that will cause problems for all of the ebay sellers that do partial refunds and I know there are several here at PSU because I have read different posts in here where they are doing that.
I really think this belongs in the ebay topic area. |
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