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connielw
Joined: 14 Jan 2006
Posts: 6
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| Posted: Sat Feb 18, 2006 7:47 pm Post subject: Things we'd like to see or suggest for Ecrater site! |
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Just thought we could start a thread of suggestions or helpful advice of things that could help or improve our stores. Just to toss ideas around. I'll start.
Import feedback!
make the phone # for buyers optional when checking out
Theres more but hubby is home now. Be back later.... |
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knappschiles
Joined: 25 May 2005
Posts: 4035
Location: Wi
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| Posted: Sat Feb 18, 2006 7:51 pm Post subject: |
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It seems like the "admin" area is set up mostly for listing and getting started.
We need an area for "post sale" too. I had a "question" today and I couldn't find anything about it. If someone buys something I don't see any place where we would see it.
Maybe I'm just too new at eCrater, or maybe I'm lost.
Carol |
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kevinatgrannys
Joined: 03 Jan 2006
Posts: 1799
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| Posted: Sat Feb 18, 2006 8:04 pm Post subject: |
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Yes, I'm with you on that one connielw. I would love to show my potential customers that I have a long and proven track record without sending them somewhere else to find out. I really don't want them to give up and not come back to my eCrater store or end up checking on englitchbay.
With all of the worries about scammers and what has been making the news lately, many people are afraid to risk buying from an "Unknown" seller.
Post sale would also be nice, as knappschiles said.
Plus being able to have a snap shot of how the checkout part of the sale looks to the customer. |
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dreamin
Joined: 07 Jan 2006
Posts: 10
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| Posted: Wed Feb 22, 2006 9:53 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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| Yes i think we need a better administration area. I received an email saying i had a sale and payment made through papal this morning but there was no paypal payment made. When i went to ecrater i couldn't find anywhere to check so i tried to just reply to the email and ask a question but receved email back saying the address doesn't exist. I'm treeting it as a fraud but really don't know :? |
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CompassRose
Joined: 29 Jan 2006
Posts: 79
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| Posted: Wed Feb 22, 2006 10:42 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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| Definitely some sales tracking would be welcome. It doesn't have to be a lot, even a month would be good. But something more than relying on an email. |
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*southie*
Joined: 25 Aug 2005
Posts: 1728
Location: Sunny Florida
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| Posted: Wed Feb 22, 2006 11:03 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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I had piles of stuff at ecrater, slowly taking them all out,
getting lots of hits, but absolutely no sales .. and the price
weren't outrageous and the postal charges were normal,
so couldn't figure it out ...
One of the MOST complaints I get from people is that
the FONT is too small and you can't use the control and scroll
to enlarge it, lots of peeps do not have 20/20 vision!
:(
As for feedback importing - I just installed 2 links to
2 different auction sites that people could copy and paste
and view it ...
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Earthfragments.com
Joined: 27 Feb 2005
Posts: 1031
Location: Pocono Mountains, PA
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| Posted: Thu Feb 23, 2006 12:21 am Post subject: |
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| stats....i like to see stats. storefront traffic, keywords used to find me, referring page, all that fun stuff. |
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BigT
Joined: 13 Mar 2005
Posts: 305
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| Posted: Sun Feb 26, 2006 2:28 am Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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| If you are referring to ebay feedback - it's technically - according to ebay rules - against the rules to do this. ALTHOUGHI know it's done and done alot. It does give ebay grounds to terminate you from their site. I for one with over 6000 countable feedback am not willing to take that risk! |
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flags1776
Joined: 24 Feb 2006
Posts: 107
Location: Northern California
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| Posted: Tue Feb 28, 2006 4:04 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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I agree with this one!
stats....i like to see stats. storefront traffic, keywords used to find me, referring page, all that fun stuff. |
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ecrater
Joined: 09 Mar 2005
Posts: 81
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| Posted: Mon Mar 06, 2006 5:13 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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| Thank you to all of you for your feedback. It's very appreciated! |
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*southie*
Joined: 25 Aug 2005
Posts: 1728
Location: Sunny Florida
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| Posted: Sun Mar 19, 2006 3:16 am Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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It would be nice if we are able to import RSS feeders as well
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howrude
Joined: 27 Mar 2006
Posts: 90
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| Posted: Sun Apr 09, 2006 9:14 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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| How about an HTML editor, or some way of sprucing up listings? Listing descriptions are so drab and boring with the plain text. I've never seen an outstanding listing on eCRATER. Is it even possible to use basic HTML to improve listings? |
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LeeLeeBlue
Joined: 30 Nov 2005
Posts: 775
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| Posted: Sun Apr 09, 2006 9:37 pm Post subject: |
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That happened to me on eCrater.
I sold something, couldn't find it anywhere in my account (all I got was the email telling me someone bought TWO of them), the buyer didn't pay and I emailed her for DAYS. She finally emails me back asking me which site did she buy it on and did she buy something else from me, because she couldn't find a record, then tells me she didn;t buy two of anything, only one. THEN she decides that she doesn't want it because she couldn't remember going to eCrater, GRRRR.
Dreamin, did we maybe have the same buyer? lol |
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LeeLeeBlue
Joined: 30 Nov 2005
Posts: 775
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| Posted: Sun Apr 09, 2006 9:39 pm Post subject: |
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I am no HTML pro so on sites that don't have an editor, I go here:
http://www.lissaexplains.com/htmlarea/htmleditor.shtml
(It's a kids' site someone told me about, lol) |
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howrude
Joined: 27 Mar 2006
Posts: 90
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| Posted: Sun Apr 09, 2006 10:26 pm Post subject: Re: Things we'd like to see or suggest for Ecrater site! |
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LOL, LeeLee, I usually just mess around with HTML in Dreamweaver. But that site seems useful....
*runs off to CTRL+D it....* |
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