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Credit Card Fraud ?
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Author Message
alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 2:09 pm Post subject:  Credit Card Fraud ? #1 Back to top

Before I start, let me first say I am reporting ONLY the facts. I am not (yet) accusing ONLINEAUCTION.COM for any illegal act.

Today I discovered that my credit card, which had ONLY been used at onlineauctions.com ( brand new card ) was charged $101.04 by "MANSTERMED.COM", Barnes and Noble for $220.64, and Online Auctions for $8 . All three charges took place within a short span of time, and these three are the ONLY charges, other than the initial payment to onlineauctions on the card. All charges have been reported to the police, and are bing investigated . Also, they are being investigated as part of the charge back process.

I'm not saying anyone from OLA is responsible.. but it darn sure LOOKS that way in my opinion!!!!

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jistincase
Total posts: 75

USA
PostPosted: Fri Oct 03, 2008 2:13 pm Post subject:   #2 Back to top

I am glad that my CC expired that was with them.

_________________
Life is not about how fast you can run or how high you can jump, but how well you bounce!
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xppman
Total posts: 1145

PostPosted: Fri Oct 03, 2008 2:31 pm Post subject:   #3 Back to top

I had one of these start up's
that was FREE all of a sudden hit my card a couple of years ago.
One call to my cc provider and I was made whole.

I surly hope OLA isn't playing games, but to be safe people, check your cc statements and do a charge back
if need be.

_________________
Get a website.
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Englishlord
Total posts: 81

United Kingdom
PostPosted: Fri Oct 03, 2008 2:34 pm Post subject:  Re: Credit Card Fraud ? #4 Back to top

Don't want to scare you but you may want to get the FBI involved also, this company is known for accepting payments from porn sites without verifying credit cards. See this link http://www.ripoffreport.com/reports/0/363/RipOff0363725.htm

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cammyrk
Total posts: 67

USA US Ohio
PostPosted: Fri Oct 03, 2008 2:58 pm Post subject:  Re: Credit Card Fraud ? #5 Back to top

Question Everyone Question Is it possible when signing into Ola hidden chats , which isn't a locked secure site that this could happen? I have ask Ola about this repeatedly. They have never answered. When signing into chats, no lock and you are giving your password. It makes me wonder Rolling Eyes

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alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 3:30 pm Post subject:  Re: Credit Card Fraud ? UPDATE #6 Back to top

I just got off the phone with Barnes & Noble Fraud dept. They say that they can't tell me much, due to "security concerns" ( irony I am in no mood for )\
but:
The order was placed for COLLEGE TEXT BOOKS, and was shipped " to the pacific north west" ( all the person would say.)

The other charge appears to be to a shady outfit that seems .. well, see for yourself: here's the chat log. Their company phone is (eventually) answered by a heavily accented woman while a child was screaming in the background.

Cut and paste follows:


General Info
Chat start time Oct 3, 2008 1:27:33 PM EST
Chat end time Oct 3, 2008 1:59:33 PM EST
Operator Agustina

Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Agustina'
info: Your Issue ID for this chat is XXXXXXXXXXXXXX
Agustina: Welcome to our live chat service.
Agustina: How may I help you today?
James: Hi, could you please give me a phone number for your organization? I just discovered a sizable creditt card purchase charged to your company.
James: This is, obviously, a fraudulent charge
James: Hello?
James: is there anyone there?
Agustina: do you have an email address
Agustina: because we havea a specific procedure in case of a fraud
Agustina: to follow
James: yes. I would prefer to get a phone number though, please
Agustina: but you need to fill a fraud form and send it back to us
James: I am not comfortable giving out my email adrress, especially as I have been ripped off once already
Agustina: understand me
Agustina: if you call they are gonna tell you that you will need to fill the fraud form
Agustina: and they will ask you for your email
Agustina: to send you the form
James: I would still like to talk to them.
Agustina: you will talk with me
Agustina: i am the one that answer the calls
Agustina: and i will ask you for your email
Agustina: to send you the form
James: what kind of company is this?
Agustina: we offer support for many online services
James: can you connect me to your fruad dept please?
Agustina: you will be connect with me
Agustina: sir
Agustina: all thephones lead to me
Agustina: so i give you the phone
James: are you the only employee?
James: Do you process credit card orders?
Agustina: that s noe even than byt the company
Agustina: process the credit card
James: what? I have no idea what the above means
Agustina: i give you the phone number
Agustina: you call and i answer
Agustina: 1-XXXXXXXXXX
Agustina: and i will ask you to give me the email to send you the fraud form you have to give us your credit card number and other information
James: I called that number earlier . I got an answering machine, then a female voice answered with a child screaming in the backgriund., then hung up. You ?
Agustina: i never hung up a call it got disconected
Agustina: by the way is this your email XXXXXXXXXXXXXXXXXXXXX?
James: How would you know that, since I gave NO identifying information
Agustina: because obviously the person that get access to YOUR credit card number put all your information in the system
Agustina: that s logical stupid
James: you had NO way of knowing what order I am talking about, or anything else.. unless you are aware it was fruad. I gave you no CC number to check, no address, no anything I entered no last name or email
Agustina: sir it s not working like that at all
Agustina: any person that acces to your information
Agustina: can do whatever they wnat and purchase things any time
Agustina: or even sign you up for things in the internet
James: You only have access to someone if you know whom they are. I did not give you a last name. order number, trace number, transaction number, email address last name nothing.
Agustina: So i am gonna send you to that email the fraud form
Agustina: please complete it and send it bacj to us
James: Thus, for you to know my name, shows me you are aware of the fruad, and thus knew whom you were talking to
Agustina: i will be analize and then if I think it s a fraud the refund will be made within 180 bussiness days
James: I will be providing the police a copy of this chat
Agustina: Sir as i told you someone get access to your information we HAVE NOTHING TO DO WITH THATTTTT AT ALL HA HA HA
Agustina: thank you for stopping by. please contact us at anytime.
Agustina: bye now
info: Connection severed by remote host


END of Cut and Paste

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alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 3:45 pm Post subject:  Re: Credit Card Fraud ? #7 Back to top

Englishlord wrote (View Post): › Don't want to scare you but you may want to get the FBI involved also, this company is known for accepting payments from porn sites without verifying credit cards. See this link http://www.ripoffreport.com/reports/0/363/RipOff0363725.htm



This is getting worse by the minute

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pintobean
Total posts: 431

USA US California
PostPosted: Fri Oct 03, 2008 3:54 pm Post subject:  Re: Credit Card Fraud ? #8 Back to top

alphatridentsales wrote (View Post): ›
Englishlord wrote (View Post): › Don't want to scare you but you may want to get the FBI involved also, this company is known for accepting payments from porn sites without verifying credit cards. See this link http://www.ripoffreport.com/reports/0/363/RipOff0363725.htm



This is getting worse by the minute


Are you sure that wasn't OLA? Laughing

In all seriousness, that is quite frightening. I would consider contacting the FBI like was suggested...

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alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 6:09 pm Post subject:  Update redux #9 Back to top

The card has been canceled, police and FBI reports filed.

Interestingly, MANSTERMED.COM = Brazzers= CCBilling=Kbresource and then.. whom knows....

The Credit Union called OLA; they first said they had not made the charge. ( $ 8.00) , but then admitted they had when presented with proof by the CU rep sitting next to me on speaker phone. Then they tried to say I had authorized recurring payments. ( despite being "banned for life"? After having the first charge charged back?I don't think so! )Then it was "an accounting glitch".
They agreed to not dispute the charge back, and put on notice any further attempts to charge my account would be given "intense scrutiny"


Last edited by alphatridentsales on Fri Oct 03, 2008 6:23 pm; edited 3 times in total

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jistincase
Total posts: 75

USA
PostPosted: Fri Oct 03, 2008 6:14 pm Post subject:  Re: Update redux #10 Back to top

Pretty embarrassing when you get caught with your hand in the cookie jar huh ola?

_________________
Life is not about how fast you can run or how high you can jump, but how well you bounce!
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alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 6:29 pm Post subject:  Re: Update redux #11 Back to top

Could one of the powers that be please move this to the proper thread? Thanks Smile

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jewess
Total posts: 371

USA US New York
PostPosted: Fri Oct 03, 2008 6:48 pm Post subject:   #12 Back to top

Betcha there are some red faces at the OLA "office"! Good for you Trident! Nothing like a little Northern Exposure!

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METZYMOM
Total posts: 1213

USA US Arizona
Yellow Cards: 2Yellow Cards: 2
Yellow Cards: 2
PostPosted: Fri Oct 03, 2008 6:57 pm Post subject:  Re: Update redux #13 Back to top

alphatridentsales wrote (View Post): › The card has been canceled, police and FBI reports filed.

Interestingly, MANSTERMED.COM = Brazzers= CCBilling=Kbresource and then.. whom knows....

The Credit Union called OLA; they first said they had not made the charge. ( $ 8.00) , but then admitted they had when presented with proof by the CU rep sitting next to me on speaker phone. Then they tried to say I had authorized recurring payments. ( despite being "banned for life"? After having the first charge charged back?I don't think so! )Then it was "an accounting glitch".
They agreed to not dispute the charge back, and put on notice any further attempts to charge my account would be given "intense scrutiny"


Unless you can prove that, I think you may be opening up yourself to a lawsuit... I'm not trying to be mean, but without hard proof your claims are just heresay and speculation... and should be stated as such.

_________________
Would You Let Someone Else Tell You Where To Open YOUR Business?
~OR~
Would You Do Your Own Research And Decide For Yourself?



http://www.SellerBuzz.com
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jewess
Total posts: 371

USA US New York
PostPosted: Fri Oct 03, 2008 7:01 pm Post subject:   #14 Back to top

You're never "trying to be mean", but you always are. If you have no vested interest in OLA other than your sales, why bother with this? It wouldn't be you filing a lawsuit if push came to shove, or would it be?

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alphatridentsales
Total posts: 77

USA US Wisconsin
PostPosted: Fri Oct 03, 2008 7:02 pm Post subject:  Re: Credit Card Fraud ? #15 Back to top

I thought others here might find this form of interest. This is the form that is talked about above. Note the questions carefully


Cut and Paste Follows



Instructions for Completing the Fraudulent Transaction Form

To make certain that you do not become responsible for the debts incurred by the fraudulent transactions you must complete the following form. You can use this form where a new account was opened in your name. The information will enable the companies to investigate the fraud and decide the outcome of your claim.

Be as accurate and complete as possible.
-Please print clearly.
-When you have finished completing the affidavit, either fax or mail a copy back to the following coordinates..

Fax: XXXXXXXXXXXX

Address:
XXXXXXXXXXXXXXXX
Suite XXX
Montreal, Quebec, Canada
XXXXXXXXXXXX














Fraudulent Transaction Form

(1) My full legal name is ___________________________________________________________
(First) (Middle) (Last) (Jr., Sr., III)

(2) (If different from above) When the events described in this affidavit took place, I was known as
______________________________________________________________________
(First) (Middle) (Last) (Jr., Sr., III)

(3) My date of birth is ____________________
(day/month/year)
(4) My current address is: __________________________________________________________
City ___________________________ State/Province _________________
Zip/Postal Code ______________

(5) I have lived at this address since _____________________________
(month/year)

(6) (If different from above) When the events described in this affidavit took place, my address was: __________________________________________________________________
City ___________________________ State/Province _________________
Zip/Postal Code ______________

(7) My daytime telephone number is (____)____________________
My evening telephone number is (____)____________________

















How the Fraud Occurred
Check all that apply for items 8 - 12:
(Cool ❑􀀃I did not authorize anyone to use my name or personal information to complete the transactions described in this report.

(9) ❑􀀃My identification documents (for example, credit cards; e-mail address; etc.) were stolen on or about ____________________.
(day/month/year)

______________________________________________________________________
Credit Card Number and Security Code (on back of card)

(10) ❑􀀃To the best of my knowledge and belief, the following person(s) used my information and credit card to complete the transactions described in this report.

______________________________________________________________________
Name (if known) Name (if known)
______________________________________________________________________
Address (if known) Address (if known)
______________________________________________________________________Phone number(s) (if known) Phone number(s) (if known)
_________________________________ ____________________________________
E-mail account (if known)

(11) ❑ I do NOT know who used my credit card to complete the transactions described in this report.

(12) ❑􀀃Additional comments (if any)
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
(Attach additional pages as necessary.)














Victim’s Law Enforcement Actions

(13)(check one) I ❑ (am) ❑ (am not) authorizing the release of this information to law enforcement for the purpose of assisting them in the investigation and prosecution of the person(s) who committed this fraud.

(14)(check all that apply) I ❑ have ❑ have not reported the events described in this affidavit to the police or other law enforcement agency. The police ❑ did ❑ did not write a report.
In the event you have contacted the police or other law enforcement agency, please complete the following:
_____________________________ _________________________________
(Agency #1) (Officer/Agency personnel taking report)
____________________________ _________________________________
(Date of report) (Report Number, if any)
_____________________________ _________________________________
(Phone number) (e-mail address, if any)
_____________________________ _________________________________
(Agency #2) (Officer/Agency personnel taking report)
_____________________________ _________________________________
(Date of report) (Report Number, if any)
_____________________________ _________________________________
(Phone number) (e-mail address, if any)























I,______________________ declare under penalty of perjury that the information I have provided in this document is true and correct to the best of my knowledge. As a result of the event(s) described in the Transaction List (below), the following accounts was/were opened in my name without my knowledge, permission or authorization using my personal information or identifying documents.


__________________________________
(Signature)

__________________________________
(Date)

Knowingly submitting false information on this form could subject you to criminal
prosecution for perjury.


Disputed Transaction/s:
#1
Transaction as appears on Credit Card Statement:
Website Joined:
User Name Used:
E-mail Address Used:
IP Address from which transaction originated:
Name On Credit Card Used:
Credit Card Number Used: xxxx-xxxx-xxxx-

#2
Transaction as appears on Credit Card Statement:
Website Joined:
User Name Used:
E-mail Address Used:
IP Address from which transaction originated:
Name On Credit Card Used:
Credit Card Number Used: xxxx-xxxx-xxxx-

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