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Just got my first neg feedback....
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ericsasha
Total posts: 47

USA US Texas
PostPosted: Mon Nov 09, 2009 1:19 pm Post subject:   #16 Back to top

wphamilton wrote (View Post): › Sorry ericsasha but I think her neg was reasonable and you'll be forced to live with the consequences.

If you were told initially that the feedback would be removed it was mistaken information. Regardless of a few sellers who have been able to somehow get feedbacks removed by eBay, refusal to do so is one policy that they've stuck to for years. Honestly I'd say don't waste any more energy on it.



I'm working to have the neg removed. It's a very long shot, but I'm not taking this lying down.

I've been contacting fellow sellers of cosmetics to warn them of this person and her user ID so that she can be blocked from buying their products.

Since we sellers cannot leave negative feedback, the only thing is reduce our exposure to unreasonable buyers by blocking them from bidding. They don'tneed to be rewarded for not working amicably with sellers.

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elliemay
Total posts: 1130

US Texas
PostPosted: Mon Nov 09, 2009 4:00 pm Post subject:  Re: Just got my first neg feedback.... #17 Back to top

Sorry you got the neg. I would venture to guess it won't be removed by Ebay. You could contact her personally and try to explain your situation and maybe you could get her to revise the feedback and change it to positive. I've had success with this a few times.

Also, just a note for sellers that don't want to ship to APO/FPO. It's really not that big of a deal anymore. It used to mean standing in line at the post office but now you can do all the postage online. The cost is the same. I've never had any problems shipping to APO/FPO and I have sent to Germany many times.

My biggest headaches are shipping to Puerto Rico because their addresses are weird. I always run into USPS not recognizing the address as it's written.

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You have been given this day to use as you will. You can waste it or use it for good. What you do today is important because you are exchanging a day of your life for it. When tomorrow comes, this day will be gone forever; in its place is something that you have left behind...let it be something good.
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ericsasha
Total posts: 47

USA US Texas
PostPosted: Mon Nov 09, 2009 8:11 pm Post subject:  Re: Just got my first neg feedback.... #18 Back to top

elliemay wrote (View Post): › Sorry you got the neg. I would venture to guess it won't be removed by Ebay. You could contact her personally and try to explain your situation and maybe you could get her to revise the feedback and change it to positive. I've had success with this a few times.

Also, just a note for sellers that don't want to ship to APO/FPO. It's really not that big of a deal anymore. It used to mean standing in line at the post office but now you can do all the postage online. The cost is the same. I've never had any problems shipping to APO/FPO and I have sent to Germany many times.

My biggest headaches are shipping to Puerto Rico because their addresses are weird. I always run into USPS not recognizing the address as it's written.



I tried to get her to change the feedback, and the reply was "too bad, you suck" type of answers. I can tell from her response that she is pretty abrasive. I just got the bad luck of the draw with a buyer with an itchy trigger finger.

And....I tried to research sendingto military bases at the USPS office. It can't be done online. Then the instructions talked about customs forms and all. You can't ship cosmetics to Germany, and with seeing that I needed custom forms, I didn't think it would work. It may be my mistake, but the neg was harsh.....after first trying to contact the buyer for guidance (she never responded after 7 days...) so I cancelled the sale.


Oh well. Now I just have to deal with my own stand on delivering to military bases at all in the future. I just don't want to do business with hot heads.....and if that is the sort of personality there.....

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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 9:22 pm Post subject:  Re: Just got my first neg feedback.... #19 Back to top

ericsasha wrote (View Post): › I just don't want to do business with hot heads.....


Well you may not want to do online sales then. In the online world you can not see they are a "hothead" before they buy from you. So you are at the mercy of the buyer.

Now in a regular store, you can see and tell them to leave before they buy, but in online sales, you can not.

I do feel for you as when I first started out I refused to ship to PO Boxes, said so in my listings. Got a neg from a buyer who had a PO Box. I did the same as you and canceled the sale. He left neg, ebay backed him. I then took a look at why I was saying no in the first place, researched it and found I was mis-informed. Now I ship to PO Boxes.

I also do not ship internationally. But I had a Puerto Rico buyer, Told him I was canceled the order as I do not ship outside the USA. He was nice and explained the rules about "territories". I checked with the post office. Guess what? He was correct. I could ship to him for the same cost as USA. So I did and now he is a repeat customer. But he was nice and took the time to walk me thru it. Imagine that, a buyer walking the seller thru the shipping rules... lol.

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ericsasha
Total posts: 47

USA US Texas
PostPosted: Mon Nov 09, 2009 9:26 pm Post subject:  Re: Just got my first neg feedback.... #20 Back to top

A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): › I just don't want to do business with hot heads.....


Well you may not want to do online sales then. In the online world you can not see they are a "hothead" before they buy from you. So you are at the mercy of the buyer.

Now in a regular store, you can see and tell them to leave before they buy, but in online sales, you can not.

I do feel for you as when I first started out I refused to ship to PO Boxes, said so in my listings. Got a neg from a buyer who had a PO Box. I did the same as you and canceled the sale. He left neg, ebay backed him. I then took a look at why I was saying no in the first place, researched it and found I was mis-informed. Now I ship to PO Boxes.

I also do not ship internationally. But I had a Puerto Rico buyer, Told him I was canceled the order as I do not ship outside the USA. He was nice and explained the rules about "territories". I checked with the post office. Guess what? He was correct. I could ship to him for the same cost as USA. So I did and now he is a repeat customer. But he was nice and took the time to walk me thru it. Imagine that, a buyer walking the seller thru the shipping rules... lol.



Understood.

I know know that shipping to military bases are somewhat like sending within the US. The trouble with this buyer is that she never even tried to work with me after I first contaacted her about my fear of sending to Germany and the product being cosmetics which is normally prohibited.
That's why I think this woman is a hothead. No communication, so after my research, I cancelled the sale with a polite note and a promise not to leave any negative comments.....and this is what happens.

BTW, I ship to Puerto Rico quite often and have never had any trouble.

....and my registered address is to a PO Box. Laughing

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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 9:38 pm Post subject:  Re: Just got my first neg feedback.... #21 Back to top

ericsasha wrote (View Post): ›
A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): › I just don't want to do business with hot heads.....


Well you may not want to do online sales then. In the online world you can not see they are a "hothead" before they buy from you. So you are at the mercy of the buyer.

Now in a regular store, you can see and tell them to leave before they buy, but in online sales, you can not.

I do feel for you as when I first started out I refused to ship to PO Boxes, said so in my listings. Got a neg from a buyer who had a PO Box. I did the same as you and canceled the sale. He left neg, ebay backed him. I then took a look at why I was saying no in the first place, researched it and found I was mis-informed. Now I ship to PO Boxes.

I also do not ship internationally. But I had a Puerto Rico buyer, Told him I was canceled the order as I do not ship outside the USA. He was nice and explained the rules about "territories". I checked with the post office. Guess what? He was correct. I could ship to him for the same cost as USA. So I did and now he is a repeat customer. But he was nice and took the time to walk me thru it. Imagine that, a buyer walking the seller thru the shipping rules... lol.



Understood.

I know know that shipping to military bases are somewhat like sending within the US. The trouble with this buyer is that she never even tried to work with me after I first contaacted her about my fear of sending to Germany and the product being cosmetics which is normally prohibited.
That's why I think this woman is a hothead. No communication, so after my research, I cancelled the sale with a polite note and a promise not to leave any negative comments.....and this is what happens.

BTW, I ship to Puerto Rico quite often and have never had any trouble.

....and my registered address is to a PO Box. Laughing


Yeah was my first "territory" sale... I was lucky with him. He took the time to explain it to me, waited for me to prove it thru USPS, and still gave me a pos. feedback. Now he buys from me all the time. But I didn't know. I thought it was international.


I have shipped to APO/FPO with no problems. It does cost a tidbit more, but no big deal.

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ericsasha
Total posts: 47

USA US Texas
PostPosted: Mon Nov 09, 2009 9:40 pm Post subject:  Re: Just got my first neg feedback.... #22 Back to top

A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): ›
A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): › I just don't want to do business with hot heads.....


Well you may not want to do online sales then. In the online world you can not see they are a "hothead" before they buy from you. So you are at the mercy of the buyer.

Now in a regular store, you can see and tell them to leave before they buy, but in online sales, you can not.

I do feel for you as when I first started out I refused to ship to PO Boxes, said so in my listings. Got a neg from a buyer who had a PO Box. I did the same as you and canceled the sale. He left neg, ebay backed him. I then took a look at why I was saying no in the first place, researched it and found I was mis-informed. Now I ship to PO Boxes.

I also do not ship internationally. But I had a Puerto Rico buyer, Told him I was canceled the order as I do not ship outside the USA. He was nice and explained the rules about "territories". I checked with the post office. Guess what? He was correct. I could ship to him for the same cost as USA. So I did and now he is a repeat customer. But he was nice and took the time to walk me thru it. Imagine that, a buyer walking the seller thru the shipping rules... lol.



Understood.

I know know that shipping to military bases are somewhat like sending within the US. The trouble with this buyer is that she never even tried to work with me after I first contaacted her about my fear of sending to Germany and the product being cosmetics which is normally prohibited.
That's why I think this woman is a hothead. No communication, so after my research, I cancelled the sale with a polite note and a promise not to leave any negative comments.....and this is what happens.

BTW, I ship to Puerto Rico quite often and have never had any trouble.

....and my registered address is to a PO Box. Laughing


Yeah was my first "territory" sale... I was lucky with him. He took the time to explain it to me, waited for me to prove it thru USPS, and still gave me a pos. feedback. Now he buys from me all the time. But I didn't know. I thought it was international.


I have shipped to APO/FPO with no problems. It does cost a tidbit more, but no big deal.





What about customs forms. Are they required to send to bases overseas?

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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 9:45 pm Post subject:  Re: Just got my first neg feedback.... #23 Back to top

ericsasha wrote (View Post): ›
A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): ›
A1TickedOffMan wrote (View Post): ›
ericsasha wrote (View Post): › I just don't want to do business with hot heads.....


Well you may not want to do online sales then. In the online world you can not see they are a "hothead" before they buy from you. So you are at the mercy of the buyer.

Now in a regular store, you can see and tell them to leave before they buy, but in online sales, you can not.

I do feel for you as when I first started out I refused to ship to PO Boxes, said so in my listings. Got a neg from a buyer who had a PO Box. I did the same as you and canceled the sale. He left neg, ebay backed him. I then took a look at why I was saying no in the first place, researched it and found I was mis-informed. Now I ship to PO Boxes.

I also do not ship internationally. But I had a Puerto Rico buyer, Told him I was canceled the order as I do not ship outside the USA. He was nice and explained the rules about "territories". I checked with the post office. Guess what? He was correct. I could ship to him for the same cost as USA. So I did and now he is a repeat customer. But he was nice and took the time to walk me thru it. Imagine that, a buyer walking the seller thru the shipping rules... lol.



Understood.

I know know that shipping to military bases are somewhat like sending within the US. The trouble with this buyer is that she never even tried to work with me after I first contaacted her about my fear of sending to Germany and the product being cosmetics which is normally prohibited.
That's why I think this woman is a hothead. No communication, so after my research, I cancelled the sale with a polite note and a promise not to leave any negative comments.....and this is what happens.

BTW, I ship to Puerto Rico quite often and have never had any trouble.

....and my registered address is to a PO Box. Laughing


Yeah was my first "territory" sale... I was lucky with him. He took the time to explain it to me, waited for me to prove it thru USPS, and still gave me a pos. feedback. Now he buys from me all the time. But I didn't know. I thought it was international.


I have shipped to APO/FPO with no problems. It does cost a tidbit more, but no big deal.





What about customs forms. Are they required to send to bases overseas?


Nope. I have never used one for them.

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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 9:48 pm Post subject:  Re: Just got my first neg feedback.... #24 Back to top

Here went and got this for you fro the USPS website...

How Military Mail is Processed

The price of MilitaryMail postage is the same as domestic postage. A First-Class® Mail stamp will also deliver a letter to a U.S.military service member located halfway around the world.

The United States Postal Service® processes APO (Air/Army Post Office) and FPO (Fleet Post Office) mail similar to domestic mail, with all military locations, regardless of where they may be located around the globe, being assigned a ZIP Code™, referred to as an APO or FPO number.

The Postal Service places APO/FPO mail on international commercial passenger service and international cargo service aircraft from various cities. When the plane lands overseas, the mail is tendered to the Military. The mail is then handled by Military Postal Service representative and transported to the Military Post Office for distribution to the service member's unit for delivery to the recipient.

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ericsasha
Total posts: 47

USA US Texas
PostPosted: Mon Nov 09, 2009 10:11 pm Post subject:  Re: Just got my first neg feedback.... #25 Back to top

deleted


Last edited by ericsasha on Mon Nov 09, 2009 10:48 pm; edited 1 time in total

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DaLizardsLair
Total posts: 4783

USA US Michigan
Currently banned
Currently banned
PostPosted: Mon Nov 09, 2009 10:43 pm Post subject:   #26 Back to top

Quote: › I've been contacting fellow sellers of cosmetics to warn them of this person and her user ID so that she can be blocked from buying their products.


Should the buyer find out about this and complain to eBay, you'll be suspended faster than you can believe.

And rightly so.

What you just admitted to is Illegal Restraint of Trade and it's a violation of US law.

_________________
"Life is what happens to you while you are busy making other plans" - John Lennon

"When the power of love overcomes the love of power...the world will know peace" - Jimi Hendrix
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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 11:01 pm Post subject:   #27 Back to top

DaLizardsLair wrote (View Post): ›
Quote: › I've been contacting fellow sellers of cosmetics to warn them of this person and her user ID so that she can be blocked from buying their products.


Should the buyer find out about this and complain to eBay, you'll be suspended faster than you can believe.

And rightly so.

What you just admitted to is Illegal Restraint of Trade and it's a violation of US law.


Do not mind DLL he just loves to give out false information. He said that you admitted to violating "Illegal Restraint of Trade".. well here is the definiton of that..
Contracts or combinations that tend, or are designed, to eliminate or stifle competition, create a Monopoly, artificially maintain prices, or otherwise hamper or obstruct the course of trade as it would be carried on if it were left to the control of natural economic forces.

Which as you can see, you did not do. So once again DLL is F.O.S.

I really do not understand how a BUYER is competition to a seller.

Wouldn't it be seller to seller for COMPETITION?

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A1TickedOffMan
Total posts: 346

PostPosted: Mon Nov 09, 2009 11:10 pm Post subject:  Re: Just got my first neg feedback.... #28 Back to top

But then again DLL always loves to bend his words and the truth to fit what his mind says. Want proof? Ok, here....


1st he says this

DaLizardsLair wrote (View Post): › And when I am to meet a buyer, I always do so at the local police station. You'd be amazed at how little problems you have with a police office witnessing the transaction.


http://www.powersellersunite.com/viewtopic.php?t=24329&postdays=0&postorder=asc&highlight=police+station&&start=15#278071

Then he posts this

DaLizardsLair wrote (View Post): › Also had a woman show up with 5 Beatles and one Michael Jackson records she wanted me to give her $50 for. She got a bit peeved, Mad when I told her I could give her $11 for the Beatles (only one was an original pressing) and I'd pass on the Mikey.

So she left. She came back an hour or so later and told me that she had filed criminal charges against me, Shocked and that if I didn't want to go to jail, that I'd best offer her at least $50 and possibly $100 for her albums. Cool

Instead I called the police department (about two blocks away) to check into the situation. They knew nothing about it. Confused

So I informed the woman, that the police were on their way, and that I would be charging her with an attempt at extortion. She laughed and mentioned something about seeing who would be in jail. Rolling Eyes

She sure looked shocked, when the police put the handcuffs on her and helped her into the back of the police car. Shocked


http://www.powersellersunite.com/viewtopic.php?t=1210&postdays=0&postorder=asc&&start=8205#283330

So now I guess he meets the people at his house/apartment. So he does not meet them at the police station? Guess he can't get his stories/lies straight.

Tell to many you eventually get caught up in them.

And that is just one of many you can find on him if you look.

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AtomicMall.com
Location: Yakima, WA
Total posts: 933

USA US Washington
PostPosted: Tue Nov 10, 2009 12:41 am Post subject:  Re: Just got my first neg feedback.... #29 Back to top

ericsasha wrote (View Post): ›
What about customs forms. Are they required to send to bases overseas?


Most of the time, yes.

From: http://www.usps.com/communications/newsroom/2009/pr09_082.htm

"Mail addressed to military post offices overseas is subject to certain conditions or restrictions regarding content, preparation and handling. APO/FPO addresses generally require customs forms."

When I shipped I found that the green 2976 form was usually sufficient, but occasionally the PO would ask for the larger white form.

Good luck.


.

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A1TickedOffMan
Total posts: 346

PostPosted: Tue Nov 10, 2009 1:00 am Post subject:   #30 Back to top

see there you go.. the USPS website can not even give a clear answer... I found you do not (and I have never used a customs form for APO/FPO) But AM's links says you do, when the post I found on there says you do not. LOL

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